We respect your privacy and take data protection seriously. Here’s how we collect, use, and safeguard your information under South African law.

Information We Collect

We only collect what’s necessary to offer you a better website and services.

• Contact details you provide when you reach out or use forms, including your name, email and phone number.
• Usage data about how you interact with our site: IP address, browser, device type, pages visited, and time on site.
• Cookies and similar tracking info for analytics, marketing, or improving your experience (see our Cookie Policy).
• Any info you send voluntarily—such as feedback, requests, or survey responses.

How We Use Information

Your data is used transparently and always for a clear reason.

• To provide, manage, and improve our web services and user experience.
• To respond to contact requests or messages you submit.
• To analyze trends, monitor site performance, and understand visitor needs better.
• For legal, compliance, or security reasons only if required.

Our Legal Basis

We only process personal data in line with South Africa’s POPIA regulations.

We rely on your consent for things like marketing emails and cookies, or when needed to fulfill a contract if you use our site for services. Processing can also be necessary for our legitimate business interests (like web analytics or site improvement) and to meet legal obligations.

Sharing Your Info

We don’t sell your details but may share data only when necessary.

• With service providers (like web hosting, analytics) under contract to help operate our website securely.
• With authorities if required by law, court order, or to protect our rights or others’ safety.
• With other parties if the website or business ownership changes (we’ll let you know before this happens).

How We Protect Data

Your info is stored securely with reasonable safeguards in place. We use encryption where possible, restrict access to staff who need data to do their job, and run periodic security reviews. That said, no website can promise absolute safety, so please be cautious with sensitive details.

Your Rights

You’re in control of your data and can request changes at any time.

• Request access to the personal data we hold about you.
• Ask us to correct inaccurate information or complete missing details.
• Withdraw consent for marketing or tracking, or ask us to delete your data.
• Object to certain processing or request to restrict how your data’s used, within legal limits.

Cookie Use

Our site uses cookies for analytics and enhancing site features. You can control or delete cookies through your own browser settings.

See Cookie Policy See Cookie Policy

Contact Us

Have questions about privacy practices or want to exercise your rights? Get in touch below.

Changes To This Policy

If we update this policy, the latest version and date will always appear here. Check back when you use the site.